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Address Container Issues while they are still On Ship
Address Container Issues while they are still On Ship

Access ETA, Fees Due, and Holds for containers still On Ship to get ahead of issues.

Akshay Dodeja avatar
Written by Akshay Dodeja
Updated over a week ago

The On Ship section helps answer key questions such as:

  • What is the vessel ETA? When is my container arriving to port?

  • Are there any customs or shipline hold issues, or fees due that would delay the ability for trucking partners to pick up the container?

Important information, such as ETA, Fees Due, Holds, and container availability status are updated automatically and in near-real-time, so you always have the most up-to-date information without having to refresh and recheck multiple sources.

To access the On Ship tab, select Shipments > On Ship from the navigation at the top of the page.

Data Available

 - B/L Number - Master bill of lading number
 - Ref # - Internal customer reference number

- Tags - goods type or any internal category you might use
 - Origin - Terminal / pick up location
 - Destination Port - Port of Discharge & Final Destination
 - Customer - Customer name
 - Steamship Line - Steamship line and vessel name
 - Vessel Arrival - Vessel ETA. ETA will be updated automatically for any changes.
 - Container Number - is a unique alphanumeric code that is assigned to an individual shipping container for identification and tracking purposes.
 - Container Type - Container size & type
 - Container Status - Status information is updated automatically. More detailed article for container status.
  - Holds - Customs and shipline holds information will update automatically. More detailed article for holds and customs. More detailed article for holds and fees.
 - Fees - Fees due that will prevent a container from being available for pick up, such as terminal gate fees, demurrage, customs fees, will be displayed and updated automatically.


View Next Article - At Terminal

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