The On Ship section helps answer key questions such as:

  • What is the vessel ETA? When is my container arriving to port?

  • Are there any customs or shipline hold issues, or fees due that would delay the ability for trucking partners to pick up the container?

  • Do I have a trucking partner assigned? *

Important information, such as ETA, Fees Due, Holds and container availability status are update automatically and in real-time, so you always have the most up-to-date information without having to refresh and recheck.

To access the On Ship tab, select Containers > On Ship from the navigation at the top of the page.

On Ship Page Details

Data Available

 - B/L Number - Master bill of lading number
 - Ref #
- Internal customer reference number
 - Origin
- Terminal / pick up location
 - Destination
- Delivery location
 - Customer
- Customer name
 - Steamship Line
- Steamship line and vessel name
 - Vessel Arrival
- Vessel ETA. ETA will be updated automatically for any changes.
 - Container Number
 - Container Type
- Container size & type
 - Container Status
- Status information is updated automatically.
-- No Status - Container status not yet available; common for ETAs 7 days+ away.
-- On Ship - Container is on the water
  - Holds
- Customs and shipline holds information will update automatically
-- Customs - Customs hold is placed on a container
-- Customs Pending - Customs release has not been processed, yet
-- USDA - USDA hold is placed on a container
-- Freight - Shipline hold is placed on a container
-- Freight Pending - Shipline release has not been received by the terminal
 - Fees
- Fees due that will prevent a container from being available for pick up, such as terminal gate fees, demurrage, customs fees, will be displayed and updated automatically.
 - Trucker Assigned
- Dispatched trucker *

 * These features are available for truckers that are signed-up with our system. Reach out to us using the Chat button or email [email protected] to learn more.


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