Setting Up Custom Fields

Last updated: March 31, 2026

Note: Custom Fields is an early-access feature. If you don't see Settings → Custom Fields in your account, it likely hasn't been enabled yet. Please contact your Terminal49 Customer Success Manager or reach out to support via support@terminal49.com or our in-app chat.

Where to Configure

  1. Log into Terminal49.

  2. Open your User Profile from the left navigation bar.

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  3. Select Settings → Custom Fields.

    This page displays all Custom Fields for your organization. Here you can create, edit, or delete fields.

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Creating a New Field

  1. Click Create Field.

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  2. Choose a creation method:

    • Preset—Terminal49's recommended field templates (ex. common references or workflow fields).

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    • Custom—define your own from scratch

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  3. Fill in the details:

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    • Name - what the field is called (ex. Customer reference number, Container issues)

    • Description - short explanation of how it should be used (this helps your teammates)

    • Entity - choose Shipment or container

    • Type - pick a data type (Text, Number, Date, Date & Time, True/False, Select, Multi-select)

    • For Select / Multi-select - add the list of allowed options (you can update this later)

  4. Click Add New Field

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Once created, the field becomes available throughout Terminal49 and your connected systems. You can:

  • Include it when you create tracking by uploading a CSV or emailing a CSV to Terminal49 (using the appropriate shipment/container column headers).

  • Add it as a column on the Container Dashboard and use it in filters and saved views.

  • View and edit it on Shipment detail page.

  • Use it via API and webhooks, where the field is included in relevant requests and responses.

  • Bulk update field values across many shipments and containers at once via spreadsheet upload.

The custom field type cannot be changed once it has been set.

See next article: Using Custom Fields on the Container Dashboard

If you need help with setting up Custom Fields or have any other questions, the fastest way to get assistance is through our in-app chat. You can also reach us at support@terminal49.com.