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FIN - Terminal49 Support AI
FIN - Terminal49 Support AI
Fred Alvarado avatar
Written by Fred Alvarado
Updated over a week ago

Fin is Terminal49 support's AI Chatbot, powered by a mix of models, including OpenAI's GPT-4, alongside Intercom’s own proprietary AI technologies. It is fed by Terminal49's knowledge base and ready to answer most queries related to Terminal49. Our support team is on a constant standby to handle queries that Fin might find challenging to resolve.

What is Fin capable of?

  • Facilitate conversations that closely resemble human-to-human interaction

  • Provide high accuracy answers based on Terminal49's knowledge based

  • Clarify unclear queries and resolve ambiguity

  • In cases where it can't handle a question, it will automatically handover the conversation to a human support

What is Fin incapable of?

  • Process screenshots/videos/attached documents.

  • Open attached links.

Note: If you need further assistance at the end of the conversation with Fin, you can always select the Talk to a person button, and our human support will assist you.

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