Understanding Manager and Account Manager Permissions

Manager and Account Manager roles in Terminal 49 provide enhanced permissions beyond standard user access, giving designated team members the ability to perform administrative functions and manage integrations.

What Can Manager and Account Manager Roles Do?

The following capabilities require account manager permission:

• User management: Add, remove, and manage team members' access to your Terminal 49 account (requires Account Manager permissions)

• Data source integration: Add login credentials for external data sources to enhance your platform capabilities

• Administrative control: Access to account-level settings and configurations

How to Manage Team Members

Invite a New User

1. After logging in, click your name at the bottom-left

2. Select Invite User

3. Enter the user's name and email, then send the invite

4. The invited user will receive an email to accept and will gain access once accepted

5. If they didn't receive the invite, use Resend Invite to send it again

Cancel a Pending Invite

• Click the delete button next to the pending invite in the user management interface

Remove an Existing User (Deactivate)

1. Click your name at the bottom-left and select Invite User

2. Click the red minus button next to the user's name to deactivate their access

3. You can re‑activate a deactivated user later by clicking the green plus button next to their name

Note: All user management functions require Account Manager permissions. If you don't see the "Invite User" option, you may not have Account Manager permissions assigned to your account.

Managing Data Source Credentials

One key capability of Manager/Account Manager roles is the ability to add login credentials for various data sources. For example, you can add your company's Maersk credentials to automatically retrieve Last Free Day (LFD) data directly from Maersk within Terminal 49.

This integration capability allows your team to access consolidated information from multiple sources without needing to log into separate platforms.

Upcoming Administrative Features

Manager and Account Manager roles are designed to provide access to additional administrative features as they become available. Future enhancements may include the ability to add custom fields to store unique container information specific to your business needs.

Security Best Practices for Role Assignment

The permission system is designed to maintain security and control over sensitive administrative functions. Only assign Manager or Account Manager roles to trusted team members who need access to user management and data integration capabilities.

Frequently Asked Questions

How do I invite a new user to my Terminal 49 account?

Click your name at the bottom-left, select Invite User, enter the user's name and email, and send the invite. The user will receive an email to accept and will gain access once they do. This action requires Account Manager permissions.

Why don't I see the "Invite User" option?

If you don't see the "Invite User" option, your account may not have Account Manager permissions. Contact your account's Account Manager to request elevated access.

Can I re-activate a user I previously deactivated?

Yes. Go to the user management interface, find the deactivated user, and click the green plus button next to their name to restore their access.