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Labeling Customers on Shipments

Want to share views with your customers and organize your data? You're in the right place!

Namita Dodeja avatar
Written by Namita Dodeja
Updated over a week ago

Whether you're using the Terminal49 dashboard to individually add shipments, using the bulk upload tool, or email upload, you can associate Customers to your shipments to better organize your data and share customized views with your customers.
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Why use the Customer field?

Using the Customer field to denote the customer allows you to filter and group your shipments by customer. You can also create customized lists of your customers' containers and share that with them using the Containers dashboard.

How does this differ from the other available fields?

  • If something applies to multiple shipments (e.g. a regional office), you'll want to submit that as a Tag

  • Reference Numbers are meant to be unique to the shipment (e.g. a PO number) whereas Tags are a way to sort/filter/group multiple shipments together.

How to Tag a Customer

  1. When tracking shipments one at a time, type your customer's name in the Customer field. If you have used the customer name before, it will pop up for you! Hit Enter or click the Add New button to add a new customer to the list.

2. When importing your shipments via CSV, make sure to fill in the Customer column, and the dashboard will tell you if we found a match. If the Customer name is highlighted yellow, it will create a new customer record.
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3. When using the email import feature to create shipments, Terminal49 will automatically create any new customer records for you. You will get an email confirmation your shipments were created.
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How to Add or Update a Customer

  1. Select your shipment from the Shipments screen.

  2. On the Shipment Detail screen, select the Edit Button..

  3. On the edit screen, drop down the Customer menu and select the correct customer, or type in a customer name to add a new record.

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