Feature Comparison: Terminal49 Free, Pay As You Go & Enterprise Plans

Last updated: March 25, 2026

Explore the features available across Terminal49’s Free, Pay As You Go, and Enterprise plans to find the right fit for your needs. This comparison helps you understand each plan’s capabilities so you can make an informed decision.

Find the Right Plan for You

Free - Freemium plan for customers who want to start tracking a limited number of shipments before committing to a paid plan.

Pay As You Go – Designed for customers ready to go beyond the Free Plan, get additional features with usage-based pricing. Best for those needing more flexibility without upfront commitment.

Enterprise – Built for high-volume customers with committed container volumes. Custom Plan includes access to enterprise-level features.

Key Terms & Abbreviations

API – Application Programming Interface: enables programmatic access to Terminal49 data.
AIS – Automatic Identification System: the global vessel tracking standard used for ocean freight monitoring.
ACH – Automated Clearing House: a US electronic bank transfer payment method.
ERP – Enterprise Resource Planning: business management software (e.g., NetSuite).
TMS – Transportation Management System: logistics software for managing freight movements.
SLA – Service Level Agreement: a committed support response-time guarantee.
CSV – Comma-Separated Values: a spreadsheet file format used for bulk data import/export.

Feature Comparison Across Terminal49 Plans

	Free	Pay As You Go	Enterprise
Price Structure
Charge Type	Free	Usage-based pricing	Custom Pricing
Contract Creation	None	Sales	Sales
Payment Method	None	Credit Card, Automated Clearing House (ACH)	Credit Card, Automated Clearing House (ACH)
Payment Terms	None	Advance for 5 containers Arrears for $ threshold within billing	Advance for committed # containers Arrears for $ threshold within billing
Users & Containers
User Limits	Unlimited	Unlimited	Unlimited
Monthly Shipment Limits	50	Unlimited	Unlimited
User Management	✔	✔	✔
Security and Governance	✖	✔	✔
Container Tracking Data Sources and Integrations
All Container Milestones (Empty Out -> Empty Return)	✔	✔	✔
Global Ocean Carriers Integrations	✔	✔	✔
Ocean Terminals Integrations	✔	✔	✔
Global Vessel Tracking via AIS	✔	✔	✔
Rail Carrier Integrations	✖	✔	Add-on
Container Tracking Support
Track Bill of Ladings numbers	✔	✔	✔
Track Booking Numbers	✔	✔	✔
Track Container Numbers	✔	✔	✔
Track via Dashboard	✔	✔	✔
Track via CSV / Excel upload	✔	✔	✔
Track via Email	✔	✔	✔
Track via API	✔	✔	✔
Dashboards
Shipment Management	✔	✔	✔
Container Management	✖	✔	✔
Containers At Risk	✖	✔	✔
Containers Dashboard
Default Templates	✖	✔	✔
Custom Views	✖	✔	✔
Export Capability	✖	✔	✔
External Shared Views	✖	Co-branded	Co-branded
Data and API Access
Export CSV	✖	✔	✔
Google Sheets	✖	Add-on	✔
API Endpoints	Limited	✔	✔
Webhooks	✖	✔	✔
Data/ERP/TMS Integration	✖	✖	Add-on
Embeddable Map Widget	✖	Add-on	✔
Embeddable Tracking Widget	✖	Add-on	Add-on
Reporting
Arrival and Departures Reports	✖	✔	✔
Import Workflows Reports	✖	✔	✔
Intermodal Rail Reports	✖	Add-on	Add-on
Data Quality Reports	✖	✖	Add-on
Vessel Insights	✖	✖	Add-on
Vessel Schedules	✖	✖	Add-on
Custom Analytics & Reports	✖	✖	Add-on
Alerts
Daily Email Digest	✖	✔	✔
Exception Notifications	✖	✔	✔
Milestone Alerts	✖	✔	✔
Support
Self-Service Knowledge Base	✔	✔	✔
Standard Support	Email, Chat	Email, Chat	Email, Chat
Dedicated Customer Success Manager	✖	✖	✔
Onboarding and Training	✖	✖	✔
Priority Support	✖	Add-on	Add-on
Priority SLA	✖	Add-on	Add-on
Professional Services	✖	Add-on	Add-on

Frequently Asked Questions

Which plan should I choose if I'm just starting out with container tracking?

Start with the Free plan, which allows you to track up to 50 shipments per month at no cost. Once you need more shipments, additional data exports, or alerts, upgrade to Pay As You Go or Enterprise.

What's the difference between Pay As You Go and Enterprise?

Pay As You Go uses usage-based pricing with no committed volume, making it ideal for teams that need flexibility. Enterprise is designed for high-volume customers with a committed number of containers and includes additional features like a Dedicated Customer Success Manager, onboarding, and enterprise add-ons such as Data Quality Reports and Custom Analytics.

Can I access the Terminal49 API (Application Programming Interface) on the Free plan?

Yes, but with limited API endpoint access. Full API access—including webhooks—is available on Pay As You Go and Enterprise plans.

How do I upgrade my plan?

Contact the Terminal49 sales team at sales@terminal49.com to discuss upgrading to Pay As You Go or Enterprise.

Ready to unlock advanced features like Containers at Risk, the Container Dashboard and more? We’ll ensure a seamless upgrade to a higher-tier plan—just contact our sales team at sales@terminal49.com.